The increasing reliance on Big Tech companies for artificial intelligence (AI) capabilities in the banking industry raises concerns about dependency and risks. European banking executives warn that the industry’s growing reliance on a small number of tech providers could lead to vendor lock-in, where banks become overly dependent on a single provider, and problems at one company could bring down services across many institutions. Regulators share these concerns, highlighting the need for banks to ensure they can move between different tech providers and avoid lock-in. The use of cloud computing, essential for AI development, adds another layer of complexity, with regulators worrying about the risks of data concentration and the potential for a single point of failure. While AI offers significant opportunities for the industry, executives and regulators must navigate these risks to ensure a stable and secure financial system.

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