Manny Griffiths’ personal experience with a personal injury lawyer after his wife’s car accident led him to identify a significant gap in communication between lawyers and their clients. Griffiths discovered that nearly half of negative Google reviews for law firms stemmed from poor communication, despite lawyers spending a significant amount of time on communication. He founded Hona to bridge this gap with a communication portal that automates updates to clients, allowing them to track their case with ease. The startup has seen remarkable growth, with 500 law firms and 308,000 clients on board, and a recent $9.5 million Series A funding round. Hona’s AI-powered platform generates case updates, educational resources, and answers to client questions, ensuring accuracy and transparency in the legal process. With plans to expand to B2B law practices and introduce new features like e-signatures and billing, Hona is revolutionizing the way lawyers interact with their clients.
Breaking Barriers in Lawyer-Client Communication
People just want to be talked to and know what is happening because they are in this emotional, stressful time.
1–2 minutes
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