eSentire, a leading provider of Managed Detection and Response (MDR) services, has developed an innovative solution called AI Investigator, which leverages Amazon SageMaker to provide private and secure generative AI interactions to its customers. This cutting-edge tool enables users to access security platform data using natural language queries, allowing them to quickly and seamlessly explore their security data and accelerate internal investigations. By building their own Large Language Model (LLM) using Llama 1 and Llama 2 foundational models, eSentire ensures rigorous security and privacy controls for their customers’ sensitive data. The AI Investigator has already shown promising results, saving thousands of hours of customer and analyst time. This development marks a significant milestone in the company’s efforts to deliver differentiated customer experiences by improving the quality of its security investigations and customer communications.

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