Cox Automotive is at the forefront of innovation, harnessing the power of artificial intelligence to transform its operational practices. The company’s Chief Data Officer, Benjamin Flusberg, is leading the charge, focusing on driving data literacy, maturing data and AI capabilities, and utilizing data and AI to differentiate customer-facing products. With the internal user base of Cox Automotive’s Enterprise Data Platform growing sixfold since 2020, the company is opening doors to new opportunities across all areas of its business. From enhancing digital products to streamlining processes, Cox Automotive is poised to further integrate AI into its operations, with a focus on generative AI applications across customer operations, marketing, and physical processes. The company’s commitment to innovation and collaborative culture makes it an attractive destination for tech talent. As AI continues to evolve, Cox Automotive is prepared to harness its potential and drive efficiency, personalization, and innovation across its ecosystem. With a focus on data-driven decision making and customer-centric approach, Cox Automotive is set to revolutionize the auto industry.
Cox Automotive Revolutionizes with AI
“We focus on trying to restlessly reinvent ourselves, and generative AI is a game changer.”
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