The industrial landscape is undergoing a significant transformation with the emergence of AI factories and foundries, which are poised to fundamentally alter software development, resource consumption, and management. Companies are leveraging Generative AI (GenAI) to enhance productivity, with studies indicating that GenAI can empower customer service agents to resolve 14% more issues per hour and drive productivity improvements of 34% for new and less-experienced employees. AI is also reshaping software development and functionality, enabling data-driven decisions based on real-time customer insights and use cases. However, as organisations embrace GenAI and software with embedded AI and ML, they need to ensure their IT infrastructure possesses the necessary power and flexibility, and prioritise collaboration, sustainability, and efficiency.
AI Factories – Revolutionizing Product Creation and Innovation
Companies are increasingly leveraging GenAI to enhance productivity, with Hitachi Vantara utilising GenAI copilots and large language models to support customer service, marketing, and sales teams.
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