6thWave: AI News Hub

This strategic partnership between Choco Up, a Singapore-based revenue-based financing and growth platform, and Set Sail AI, a Hong Kong-based intelligent contact center solution, aims to facilitate the adoption of generative artificial intelligence (AI) solutions among businesses and merchants. Through this collaboration, Set Sail AI’s customers will gain access to Choco Up’s RBF platform, enabling the expansion of sales, marketing, and distribution channels for generative AI technology in Hong Kong and beyond. This partnership is designed to help businesses adopt generative AI contact center solutions, allowing them to unify customer care and lead generation, drive sales, and provide a more holistic customer experience. With the potential to boost global economic output by up to $4.4 trillion annually, generative AI transforms various sectors through enhanced productivity, personalized marketing, and improved customer service. Studies have shown that generative AI could reduce human-serviced contact volumes by up to 50 percent and enhance productivity in marketing functions by 5 percent to 15 percent. This partnership is a significant step in empowering businesses in Hong Kong and beyond to adopt the digital tools they need to scale and thrive.

Source.