Overview of the Initiative
In response to the ongoing war with Russia, the Ukrainian government has launched a new online platform for social services, utilizing AI-generated avatars to assist citizens. These avatars, like Ada, are featured in videos that provide guidance on accessing critical services such as pensions, unemployment benefits, and healthcare. This innovative approach aims to help people, especially those in occupied areas, who may lack physical access to local offices.
Key Details
- The Ministry of Social Policy collaborates with Synthesia, an AI video company, to create engaging content.
- The platform offers over 230 avatars and 140 voice options, allowing for tailored communication.
- The initiative has produced around 10 videos, effectively training 20,000 social service professionals.
- The use of avatars helps make information more accessible and engaging, particularly on social media platforms.
Importance of the Project
This initiative is crucial in ensuring that all citizens, regardless of their physical location, can access vital social services. By leveraging AI technology, the Ukrainian government is able to deliver polished, informative content without the need for expensive production resources. This not only saves time and money but also enhances citizen engagement during a challenging period. The use of AI avatars represents a significant step forward in digital transformation, making essential information easier to understand and access for everyone.











