Transforming AI Adoption
DXC Technology and ServiceNow have launched a new Center of Excellence (CoE) to enhance the adoption of generative AI (GenAI) for businesses. This partnership combines DXC’s industry insights and implementation skills with ServiceNow’s advanced GenAI solutions. The goal is to help organizations quickly realize the benefits of their AI investments. The CoE will focus on providing guidance and support to clients as they modernize their operations using AI technologies.
Key Highlights
- The CoE will use DXC’s AI Impact capabilities, which include consulting, engineering, and secure enterprise services.
- ServiceNow’s Now Assist will be utilized to streamline AI processes, improving efficiency for clients.
- DXC has already implemented Now Assist for over 500 clients, saving nearly 10,000 hours each month in IT operations.
- The collaboration builds on a 15-year partnership, showcasing successful projects across various industries, including transportation and food services.
Significance of the Partnership
This initiative is crucial as businesses are increasingly looking to leverage AI for improved productivity and transformation. The CoE not only emphasizes the importance of effective AI implementation but also addresses concerns around data privacy and compliance. By merging their strengths, DXC and ServiceNow are set to drive significant advancements in how organizations utilize AI, ultimately leading to better performance and customer experiences.
